URM: Universal Relation Management

Add comment April 2nd, 2007 Robert Bosman

No Web Service can be stronger
than its embedded Relation Management System.

In the previous post of this website, we wrote a lot about the direction that the next web is going to. And also about what is needed most to bring the next web to it’s full potential: a Relation Management System that is able to serve integrated social networks.

In this post we will tell something about our companies own solution for it: URM®, the Universal Relation Manager.

What is URM?

The Universal Relation Manager is a patent pending web 3.0 technology, that facilitates literally any type of relation in integrated social networks - personal, corporate and governmental - for any kind and size of organization.

• URM helps individuals with one centralized login and with data aggregation from all their web accounts (that support URM): finally being able to manage their entire relationship network – personal, corporate and social – in one view. Moreover: most data are updated without you doing anything. Manage all of your roles in the same way in any kind of organization, project or meeting. And your agenda, to do list etc.
• URM helps organizations of any kind of complexity to organize their internal structure, processes, projects and meetings in a simple and consistent way and to cooperate with employees (HRM), customers (yes, CRM is supported of course), suppliers, and stakeholders all over the world with almost effortless ease. It offers tremendous cost saving opportunities, but even more important is the increase in organizational quality and the sales potential of new web services, that are much cheaper, easier and faster to realize by using the all existing URM infrastructure for it!
• URM helps governments with the same advantages as organizations. Moreover, governments may start all kind of verification services themselves (i.e. on lineID verification of people, organizations and legal functions, passports etc).
• URM helps society to become safer. Criminals and terrorists use the tremendous lack of data integration of our time. Global standards will arise to overcome this.

Because no web service can be stronger than its embedded Relation Management System, it is not hard to see, that URM is the ideal basis for any kind of webservice. Of course we developped a series of URM based webservices in the meantime. More about this in later postings.

Click here to download our URM 1pager.

[URM is a trademark of 2BeWise | Strategic Innovation]

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Integrated Social Networks (2)

Add comment January 23rd, 2007 Robert Bosman

In the last blog post about the next generation of social networks (in the previous blog post called Integrated Social Networks or INS), a list of essential characteristics of such networks was mentioned. In this article we want to talk a little more about three of those: a profound INS will be for each of it’s private, corporate or governmental users Multi-role as well as Multi-dimensional and will enable Full data aggregation.

It is easy to underestimate both the bearing and the consequences of this statement. So let’s illustrate it using the following graphic:

We see an individual (or a collection), that has at least one role in two organizations. Almost all organizations have all kinds of formal and informal sub-organizations: divisions, subsidiaries, business units, projects, meetings, etc etc. In essence those subs are the different roles of an organization. So, in reality the person in the picture above, will not only be connected to the organizations as such, but also to one or more of the sub-organizations. Consequently, both people as organizations are inter-connected and ‘multi-role’. And they will both have many types of information: appointments, tasks, messages, documents, products etc. Moreover, people also have all kinds of personal relations, that may also generate those types of information. So ‘full data aggregation’ has to cover all kinds of information. But that aggregation of data will be different for each person, each organizations and each sub-organization, because they all share different parts of the whole information warehouse; so each player has to be able to see and maintain that part of all information they are entitled to. In other words, “multi dimension” means that each player has to be able to see and maintain a different dimension of all data available.

So, people ask: Show me my network, not only the connections I have in one social networks, but in all of them, including all organizations and governments I am connected to. And show me my aggregated organizations, projects and meetings. And the products I bought over time, not only per store, but of all stores. Show me an aggregated overview of my financial situation, my insurances. And give me access to all documents I created, read or still have to read for the next meetings I am going to.

Likewise, organizations come up with about the same questions, but than not in the ‘I’ format, but in ‘We’ and ‘Us’. And of course, each organization and sub-organization is a dimension in itself. In the graphic above, 3 dimensions are visualized, all as a cloud with a different color; but in reality we should show a whole rainbow!

In essence governments, governmental organizations, non-governmental organizations, intra-governmental organizations and supra-governmental organizations are all just organizations with a different type of ‘business’ and different responsibilities. The main difference between those organizations and all others, is that they have either the power to make rules for all other players in the field or a role in the execution of that rules (we will write about the opportunities in Society 4.0 that arise from this power later on). But from the point of view of organizational processes, those organizations are not different at all. So the organizations in the graphic above, may also be any kind of governmental organizations.

All of the above illustrates both the desireability of fully integrated social networks as wll asthe complexity of it. And how can we solve complexity? As always, by looking at the details and see the simple solutions that are available; and we think Euler’s wisdom and mathematics may help us in this matter. Last century we found that we can brake down all information in the world into zeros and ones; this century we will find a solution to make human cooperation in any type of organization so easy, that we never ever can imagine the administrative complexity - maybe we should be honest and just call it a mess! - of today.

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